2 BlueEye Clinic | RedZinc Serviceses BlueEye Clinic | RedZinc Services
HSE Support Portal
2 BlueEye Clinic | RedZinc Serviceses BlueEye Clinic | RedZinc Services
HSE Support Portal
BlueEye Clinic2023-06-01T08:43:47+00:00

Project Description

74 BlueEye Clinic | RedZinc Services
BLUEEYE CLINIC

Virtual Clinic for Healthcare Professionals

Secure and easy to use video consultation platform to efficiently manage your video consultations with your patients and colleagues.

BlueEye Clinic supports personal and common waiting rooms, role based access, and instantaneous, scheduled and recurring consultations.

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Key Features of BlueEye Clinic

Three Types of Video Calls in BlueEye Clinic

BlueEye Clinic Waiting Rooms

Types of Accounts in BlueEye Clinic

73 BlueEye Clinic | RedZinc Services

Key Outcomes

  • Improve operational efficiencies

  • See patients in their own environment

  • Eliminate geographical restrictions

  • Minimise travel

  • Eliminate contagion risk

  • Reduce your carbon footprint

How It Works

Healthcare Professional Schedules Appointment

The healthcare professional logs in to the BlueEye Clinic portal and schedules an appointment with a patient.

Patient Receives The Secure Video Link

5 Minutes before the scheduled appointment time, the patient receives a secure video link via a text message and/ or email.

Patient Enters Waiting Room

The patient clicks on the video link and enters the waiting room. The video call gets connected when the healthcare professional joins the patient in the waiting room.

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Use Cases

Outpatient Clinics
79 BlueEye Clinic | RedZinc Services

Virtual Clinic for outpatient clinicians to schedule and manage video appointments with their patients

What Our Customers Say

“BlueEye is an excellent consultation platform, extremely user-friendly for the patient and physician alike. Quite simply the best video-consultation software I’ve used.”

Dr Robert Lawlor, GP, HSE

“BlueEye Direct was originally rolled out as a prioritization to mental health service users. Being able to guarantee connectivity is a very important factor in video consultation. BlueEye has brought peace of mind to clinicians and patients alike.”

15-3 BlueEye Clinic | RedZinc ServicesHSE

“BlueEye is effective for virtual assessment and treatment of physiotherapy patients”

71-1 BlueEye Clinic | RedZinc ServicesSt James's Hospital

“We started using BlueEye at the start of the pandemic. Knowing that it was secure safe platform was great for clinicians and patients. Ease of use is a big thing. Multi-party is really helpful”

72-1 BlueEye Clinic | RedZinc ServicesIreland East Hospital Group

“We were really grateful to have immediate access to the BlueEye Direct remote video consultation platform.”

71-1 BlueEye Clinic | RedZinc ServicesSt James's Hospital

Secure Data

BlueEye solutions comply with the GDPR and Data Protections regulations. All BlueEye video calls are AES-256 encrypted. BlueEye uses TLS 1.2 and TLS 1.3 and is always updated with secure cyphers only.
RedZinc is committed to perform regular Penetration Testing to provide fully secure solutions.

60 BlueEye Clinic | RedZinc Services

Frequently Asked Questions

How long does it take to set up a BlueEye Clinic account?2021-09-01T15:24:19+00:00

Post the subscription, a BlueEye Clinic account can be set up within 2 working days.

What is included in the BlueEye Clinic subscription?2021-09-01T15:24:52+00:00

Subscription to one BlueEye Clinic account will entitle you to BlueEye Clinic login credentials, training material, a dedicated support system and access to the future upgrades to the video consultation platform.

Can I record the video calls on BlueEye Clinic?2021-09-01T15:25:24+00:00

No, BlueEye Clinic does not have a record function – making it more data secure for patients and healthcare professionals.

Do I need a special set-up or installation for access to BlueEye Clinic?2021-09-01T15:25:57+00:00

No, you just need the latest browser on your computer, tablet or smartphone to access the BlueEye Clinic hot desk. It is advisable to use the latest versions of web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge or Safari) and operating systems (Android, MacOS, Android).

Does the patient need any special setup or installation?2021-09-01T15:29:02+00:00

Patients do not need to download/ install an app or a software. They can access the BlueEye calls on their desktop, laptop, tablet or smartphone by using the latest versions of web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge or Safari) and operating systems (Android, MacOS, Android).

What are the requirements for my computer to be compatible with BlueEye Clinic?2021-09-01T15:29:39+00:00
  • Latest versions of web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge or Safari) and operating systems (Android, MacOS, Android).
  • A camera is needed for the video calls which is usually inbuilt in laptop, tablet and smartphones. If using a desktop, a webcam in working condition is needed for the video calls.
  • Web browser should have access to the camera and microphone. This permission is sought when the video calls are initiated.
  • There should be no organizational firewall block preventing the system from using BlueEye Clinic.

Note: It is advisable to test your system compatibility with BlueEye Clinic before your first patient arrives that day. You can do this by using the ‘Test Call’ function in the video platform.

How can I get immediate support for my queries related to BlueEye Clinic?2021-09-01T15:30:39+00:00

While each BlueEye Clinic subscription comes with a dedicated support system and training material, you can also reach out to us via ‘contact us’ forms on the website www.redzinc.net and RedZinc social media (Twitter & LinkedIn).

We recommend you follow us on Twitter and LinkedIn as we share regular updates, tips and instructions related to our products on these channels.

Is the patient information recorded/ stored in any form?2021-09-01T15:31:28+00:00

No, we do not store/ record any information about the patients who have attended BlueEye video calls.

Troubleshooting Guide2021-09-01T15:32:56+00:00

1 BlueEye Clinic | RedZinc Services

Latest Google Chrome?

Download/ update latest version: www.google.com/chrome/

Camera/ Microphone help: https://tinyurl.com/txba53s

Latest Safari?

Download latest version- App store

To change Camera/ microphone access options, follow the following path in safari:

Safari preferences->Website->Camera & microphone tabs->Allow

 

Note: Many problems with the audio/ video can be resolved by clicking the Refresh button in the video

Make an Enquiry

Are you interested in trying out one of our products? Fill in the form below and one of our representatives will be in touch with you as soon as possible.
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