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A healthcare professional guide to BlueEye Clinic

BlueEye Clinic
Virtual Clinic for Outpatient Clinicians

BlueEye Clinic is a virtual outpatient clinic for healthcare professionals to schedule and manage appointments with patients. The platform also provides a secure video transmission facility for the healthcare professional at a ‘hot desk’ to access the video camera of a patient’s smartphone or laptop to engage in a virtual consultation with the patient.


Key Features

Ease of use BlueEye is extremely easy to use for the patients as well as healthcare professionals. The patients simply need to click on a link to get connected over a video call. They are not required to create an account or download an app or software.

Whereas the healthcare professionals can schedule & manage appointments, organise two-party & multiparty video calls with the help of easy and user-friendly functions in the virtual clinic software.


Security The platform is secure as it requires minimal information for account and video call set up as well as the calls are not recorded anywhere. The video chat rooms are completely private for the healthcare professionals and the patients.

Requirements of you, the healthcare professional

Requirements on the patient end

How to get a BlueEye Clinic account?

BlueEye Direct Clinic is a HSE recommended video conferencing consultation solution as part of HSE telehealth readiness and complies with HSE IT policy and standards.

For provisioning on the BlueEye Clinic video, please email BlueEye Telehealth lead, Andrew Lynch, Programme Manager at

Are there Training sessions available?

Step by step guidance on how to use BlueEye Clinic has been covered in How to use BlueEye Clinic – Healthcare Professional Guide  along with the screenshots below.

For further assistance, or if you would like to request a demo or training, please email us at

How to run a Test Call?

Step by step guide to run a test call on BlueEye Clinic

Further information on BlueEye Clinic video consultation for Healthcare Professionals

Below are some troubleshooting tips

Further Information for patients who have a BlueEye appointment

You can also find all the HSE BlueEye related documentation on the HSE website page