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HSE STAFF UPDATE

BlueEye Clinic Is Available for HSE Staff Use

Existing BlueEye users can log in as usual using their existing login details or by contacting BlueEye team can either get a password reset or a fresh account using your personal email address. For new BlueEye users see below on how to get a new account!

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BlueEye Clinic
Virtual Clinic for Outpatient Clinicians

BlueEye Clinic is a virtual outpatient clinic for healthcare professionals to schedule and manage appointments with patients. The platform also provides a secure video transmission facility for the healthcare professional at a ‘hot desk’ to access the video camera of a patient’s smartphone or laptop to engage in a virtual consultation with the patient.

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Key Features of BlueEye Clinic

BlueEye Direct Clinic is a HSE recommended video conferencing consultation solution as part of HSE telehealth readiness and complies with HSE IT policy and standards.

For provisioning on the BlueEye Clinic video, please email BlueEye Telehealth lead, Andrew Lynch, Programme Manager at Andrew.lynch2@hse.ie. In the current HSE situation, where there is no access to your work device and email, you can also send your NAME & PERSONAL EMAIL address directly to BlueEye team by email support@blueeye.video or by text (087) 623 7528.

BlueEye is extremely easy to use for the patients as well as healthcare professionals. The patients simply need to click on a link to get connected over a video call. They are not required to create an account or download an app or software.

Whereas the healthcare professionals can schedule & manage appointments, organise two-party & multiparty video calls with the help of easy and user-friendly functions in the virtual clinic software.

All BlueEye calls are AES-256, TLS 1.2 and 1.3 encrypted. The platform is GDPR compliant and requires minimal information for account and video call set up. The video chat rooms are completely private for the healthcare professionals and the patients.

Requirements

Health Care Professional

  • A BlueEye Clinic account

  • A laptop which has been cleared by the IT department to use this service (e.g. no corporate firewall block)

  • Either Windows 7/ 10 or iOS Operating System

  • Up to date version of Google Chrome, Mozilla Firefox or Safari web browser

  • Working web camera, microphone and speakers or a headset (usually built into laptops)

  • Good, reliable internet connection

Patient

  • A laptop/ smartphone with web camera, microphone and speakers or a headset
  • Up to date version of Google Chrome, Mozilla Firefox or Safari web browser
  • Good, reliable internet connection

Frequently Asked Questions

BlueEye Direct Clinic is a HSE recommended video conferencing consultation solution as part of HSE telehealth readiness and complies with HSE IT policy and standards.

Currently, for provisioning on the BlueEye Clinic video, please contact the BlueEye team directly

by email: support@blueeye.video

by text/call: (087) 623 7528.

Step by step guidance on how to use BlueEye Clinic is covered in How to use BlueEye Clinic – Healthcare Professional Guide along with the screenshots below.

For further assistance, or if you would like to request a demo or training, please email us at support@blueeye.video.

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Further Information

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Healthcare Professional Guide

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Healthcare Professional Information Leaflet

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Patient Information Leaflet

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BlueEye Clinic Patient Guide