Dublin, April 2020
RedZinc Services, a mobile video telehealth specialist, were asked by the Irish Health Service Executive (HSE), to rapidly deploy their remote video consultation platform, BlueEye Clinic Direct, to replace face-to-face consultations for healthcare professionals. This was a key part of the national campaign to help slow down the spread of COVID-19 infection while facilitating people in need of nonemergency medical attention to remain in their homes during the lockdown.
During the COVID-19 pandemic in 2020, the strain on clinical medical resources and healthcare professionals has been considerable. Urgent innovative actions were required to isolate the infection and to protect healthcare professionals and citizens alike. RedZinc provided a Virtualised Clinic called BlueEye Direct Video, using real-time web RTC communications technology, so healthcare professionals could see their patients remotely. The service allows healthcare professionals to set up an instantaneous video consultation with a patient on their smartphone, using encrypted secure data. It is very easy for the patient to use, with no set up or app installation required. Data protection is a central tenet of the video service for patients and clinicians, to ensure utmost privacy and security.