On-site technicians can get expert advice, by displaying the faulty equipment or plant status remotely using live wireless video. A remote ‘hot desk’ expert can then provide expertise to the local general maintenance technician to carry out troubleshooting, repair or maintenance. The benefits of this live, point of view video are cost savings and resource efficiency in situations requiring expert help.

Key Features

  • Lightweight, wearable, portable camera for mobile video

  • Secure BlueEye app and web application for video streaming

  • One-way video from the site to the remote expert

  • Two-way audio for interactive session

  • No eye obstruction for the camera user

  • ‘You see what I see’ video from the site to the remote expert

Telemaintenance-Use-Case-768x543-1 BlueEye Handsfree for Tele-maintenance Use Case | RedZinc Services

Key Benefits

  • Facilitates live help via oversight, diagnosis and management to the site of a problem

  • Saves on-site specialist costs and enables more efficient work processes in any ‘hot’ situation.

  • Reduces downtime by accelerating corrective maintenance

  • Empowers frontline worker/ technician

  • Supports on-site training

Learn more about

31-1 BlueEye Handsfree for Tele-maintenance Use Case | RedZinc Services